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Privacy Policy

Privacy Policy

The Living Room uses the highest security standards to ensure its customers secure online transactions.

Respecting Your Privacy
The Living Room is committed to respecting your privacy. Therefore we set the highest ethical standards to protect your sensitive information. This privacy policy describes the type of information we collect, why we will collect it, and with whom we will share it. We value the trust you have placed in us, please read the document regarding our privacy policy.  If you have any queries about our privacy policy, please contact our Customer Support.

Type of information we collect
1. We may collect your contact details, such as your name, email address, phone number, postal address, and delivery address (if different).
2. We may require your banking details such as credit card number, cardholder name, expiration date, and CVV or other details necessary for Internet banking. We do not store your bank, debit, or credit card details.
3. In order to improve the shopping experience, we may seek order details of your previous purchases, including transactions and pricing details.
4. We will collect your session and login information, which includes your IP address, operating system, browser type, browser language, and the date and time of the request.
5. We shall ask for email communication by any user, for product inquiries, order and transaction details, any complaints and disputes, etc.

How do we use or share it
– We conduct business in an ethical manner, hence we collect the personal information of our users or customer only to cater the best products and services at www.livingroomindia.com. We do not sell, trade, share or transfer your information to any third parties.

– An aggregated form of information may be used to understand consumer behavior so that we can improve the shopping experience. Our business and marketing activities may also use the demographical profiles of our users.

– To tell you about deals, offers, new launches, shipment status, and informational and promotional content, we will use your contact information. There is an opt-out alternative for such services.

– Our cookie policy is used to customize your experience, we may use the information stored in your browser to let you see the recently viewed items, your wish list, cart features, etc.

– To understand consumer behavior, and buying preferences and to analyze how user interaction is being forwarded, we will use traffic flow and session login information.

– User engagement and time spent by each user on our site accessed with the help of your IP address and traffic source information. We may use it to measure performance.

– User information may be required in case of legal disputes, regulatory or statutory requirements, troubleshooting problems, collect fees owed, detecting or protecting against errors, preventing abuse of our services, preventing violation of rights of third parties, and enforcing our terms and conditions.

Cookie Policy
For an enhanced shopping experience, The Living Room uses cookies to store your browsing information. Cookies do not save your PII (personally identifiable information), though you can change the cookie settings as per your preferences. By using the website, we believe that you consent to the cookie policy.

User Consent
When you access the website or fill in your details to buy the products or services offered at the website, The Living Room will accept it as your consent with the privacy policy. For users who are not comfortable with the clause and conditions to share their personally identifiable information, it is requested to abort the use of the website. We also provide an opt-out option to our registered users to unsubscribe from all non-essential emails and communication from us and our partners.

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